Complaints – Arcadia Tax and Accounts

Arcadia Tax and Accounts are committed to providing a high-quality service, however, we acknowledge that we may not always get it right. If something has gone wrong, including in relation to our charges, we need you to tell us. This will help up to improve our standards of service.

Complaints

We are committed to providing you with a high-quality service that is both efficient and effective. If you are unhappy with any aspect of our service, please contact our Director, Cheryl Farnham, whose contact details are:

Cheryl Farnham at Arcadia Tax and Accounts, 12-13 Bowdens Farm, Hambridge, Somerset. TA10 0BP.
01458 258824
c.farnham@arcadiatrustgroup.com

We agree to look into any complaint carefully and promptly and do everything reasonable to try and resolve it.

If you are still not satisfied you can refer your complaint to our professional body, The Association of Taxation Technicians.